Privacy Policy

Lokaxeo.com Driving School

1. Introduction

Welcome to lokaxeo.com ("we," "our," or "us"). At Lokaxeo Driving School, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lokaxeo.com or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Identity Information: Name, date of birth, identification documents, and photographs necessary for driving course registration.
  • Contact Information: Email address, telephone number, postal address.
  • Account Information: Username, password, and account preferences if you create an account on our platform.
  • Payment Information: Credit card details, bank account information, and billing address for processing payments.
  • Driving-Related Information: Driving history, license information, and training progress data.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Access times and dates
  • Device information

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing our driving school services
  • Processing your enrollment and registrations
  • Communicating with you about your courses, appointments, and progress
  • Processing payments and maintaining financial records
  • Improving our website functionality and user experience
  • Analyzing usage patterns to enhance our services
  • Complying with legal obligations related to driving education
  • Personalizing your experience and providing customized content
  • Protecting against fraudulent or unauthorized activity

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual Necessity: Processing is necessary for the performance of our contract with you (providing driving instruction services).
  • Legal Obligation: Processing is necessary for compliance with legal obligations to which we are subject, including driving education regulations.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and preventing fraud, provided these interests are not overridden by your rights and freedoms.
  • Consent: Where required by law, we process your data based on your explicit consent.

5. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, and customer support.
  • Regulatory Authorities: Government agencies responsible for driving licenses and certification, as required by law.
  • Business Partners: Examination centers and other entities involved in the driving education process.
  • Legal Requirements: When required by law, court order, or governmental regulation.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication procedures
  • Secure network architecture
  • Regular staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request that we correct inaccurate information about you.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your personal data in certain circumstances.
  • Right to Withdraw Consent: You can withdraw consent where we rely on consent to process your personal data.

To exercise any of these rights, please contact us through the contact information provided at the end of this policy.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks.
  • Statistics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to which we are subject
  • Statute of limitations for potential legal claims
  • Regulatory requirements related to driving education

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country's laws.

When we transfer your personal data to other countries, we will ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission or other suitable safeguards.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: May 15, 2023